On behalf of the Staff and Board of Directors of the Hub City Co-op, I'd like to thank everyone who took the time to respond to the survey that was sent out a few weeks ago. All the feedback that was shared has been incredibly helpful, and we can see that so many of our owners take pride in the store that they helped create. You shared many positive thoughts with us, as well as several concerns too. The store staff has taken note of these things, and has begun working to address them.
There have been many changes in the co-op since we opened in April 2016, in product selection as well as staff. Our first General Manager has moved on, and I am now the Interim General Manager. Customer service is one of the most important aspects of a co-op. The staff, as well as myself, are dedicated to providing the best shopper experience possible. We are always available to answer questions or provide assistance whenever possible.
In our first year, we have done our best to supply the community with local and healthy products including fresh, organic produce. There is a lot of opportunity to expand our product selection, and we will continue to research potential suppliers for the store. As we build more momentum, we hope to encourage and support more local vendors to supply our store. If you have any questions or suggestions regarding suppliers for the co-op, please feel free to contact us at any time.
Unlike most grocery stores, there is no large corporation behind the Hub City Co-op. A small staff, volunteer board, and 1750+ community members own and operate the co-op. This allows the ability to be responsive to owner suggestions and shoppers' evolving needs.
Together, we can make the Hub City Co-operative one of Spartanburg's most vibrant destinations to eat, shop, and connect.